Coaching for conversations that matter
Whether you're closing deals, hiring talent, retaining customers, handling support, or selling properties — Momentra helps you improve the conversations that drive your success.
Every client call is worth thousands. Are you leaving money on the table?
You're great at the technical side — products, rates, compliance. But the calls where clients go quiet, ask for "time to think," or ghost after a promising conversation? Those are costing you more than you realise.
What Momentra coaches you on:
- •Discovery gaps — Did you uncover their real concerns, or just their surface requirements?
- •Confidence signals — How did you sound when explaining fees, timelines, or complex products?
- •Commitment patterns — Are you ending calls with clear next steps, or vague "I'll send some options over"?
Example insight:
"At 8:15, the client mentioned they'd had a bad experience with a previous adviser. You moved past it quickly — next time, pause and acknowledge it. That's your opportunity to differentiate."
Close more deals by improving the calls that matter most
Every sales conversation is a chance to win or lose. Momentra analyses your calls and shows you exactly where you're strong and where you're leaving money on the table.
What Momentra coaches you on:
- •Discovery quality — Are you asking the right questions and actually listening?
- •Objection handling — When price or competition comes up, do you address it or avoid it?
- •Next-step clarity — Did you secure a specific commitment, or did the call just end?
Example insight:
"You asked about budget at 4:32 but moved on before the prospect finished answering. They were about to reveal their timeline — next time, pause and ask 'What else?'"
Hire better by improving how you assess, persuade, and close
Great recruiters don't just screen — they sell the opportunity while uncovering what really matters to the candidate. Momentra helps you do both.
What Momentra coaches you on:
- •Candidate discovery — Are you understanding their real motivations, or just ticking boxes?
- •Expectation setting — Did you paint an honest, compelling picture of the role?
- •Offer-stage clarity — When it's time to close, did you secure commitment or leave it open?
Example insight:
"The candidate mentioned work-life balance three times, but you didn't explore it. This could surface as a concern at offer stage — address it proactively next time."
Reduce churn by catching signals before they become problems
Renewal conversations reveal everything — if you know what to listen for. Momentra helps you spot risk signals, reinforce value, and turn check-ins into expansion opportunities.
What Momentra coaches you on:
- •Risk identification — Did you catch the early warning signs, or did they slip past?
- •Value reinforcement — Does the customer actually understand the ROI they're getting?
- •Expansion signals — When they mentioned a new team or initiative, did you explore it?
Example insight:
"At 8:15, the customer said 'we're not using it as much as we thought.' You acknowledged it but didn't dig deeper. That's a churn risk — next time, ask 'What's getting in the way?'"
Turn conversations into commitments, not just viewings
In property, trust is everything. Momentra analyses your calls with buyers and sellers to help you build confidence, create urgency, and move from conversation to commitment.
What Momentra coaches you on:
- •Buyer/seller readiness — Do you know their real timeline, or just what they told you?
- •Trust building — Are you coming across as an expert, or just another agent?
- •Momentum and follow-up — Did you secure a next step, or leave them to "think about it"?
Example insight:
"The seller mentioned they'd had a bad experience with a previous agent. You moved past it quickly — next time, pause and acknowledge it. That's your opportunity to differentiate."
Resolve faster and leave users confident, not confused
Great support isn't just about fixing the issue — it's about how the user feels throughout. Momentra coaches your analysts on diagnosis, ownership, and communication.
What Momentra coaches you on:
- •Diagnostic quality — Did you understand the real problem before jumping to solutions?
- •Ownership clarity — Did you take clear ownership with specific timeframes?
- •Resolution confidence — Did the user leave knowing what happens next?
Example insight:
"You started troubleshooting at 1:45 but hadn't confirmed what the user was actually experiencing. At 4:20 you realised you'd misunderstood — next time, recap the issue before diagnosing."
Ready to improve your next call?
Upload your first call and get coaching feedback in minutes. No credit card required to start.
Analyse a call